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Free* Online Skill Sets

Have you been impacted by COVID-19? Skill sets give you the opportunity to add to your current knowledge, learn up-to-date- techniques or reskill in a new industry area, without having to do a full qualification.  Each skill set is made up of one or more industry-recognised competencies that provide you with the skills and knowledge that employers are looking for.

*Eligibility criteria applies. Free skill sets are available to job seekers or workers impacted by COVID-19. This program is funded by the Queensland Government.

There is nothing more rewarding than working in community care. This online course will give you the basic skills and knowledge to work in a variety of roles, including many functions that are required for the National Disability Insurance Scheme (NDIS) sector.

With the Community Care Skill Set you will gain practical skills across a wide range of care functions. Learn how to prioritise individual’s needs, work respectfully with people from diverse social and cultural groups, develop safe work practices, understand required technology and gain effective communication skills.

This course is perfect if you are ready for a challenge and wanting to gain entry level skills so you can make your start in the growing community care sector.

Delivery:
Online

Included Units:

  • CHCCOM005 - Communicate and work in health or community services
  • CHCDIV001 - Work with diverse people
  • BSBWOR202 - Organise and complete daily work activities
  • HLTWHS001 - Participate in workplace health and safety
  • CHCCOM001 - Provide first point of contact

Duration:
12 weeks.

Intakes:
This course has monthly intakes until November 2020.

Outcome:
Upon completion of this course you will receive a statement of attainment for units completed.

Eligibility:
Please see the frequently asked questions below.

How to Apply:
Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit usi.gov.au to create one. International students can apply for a USI once in Australia.

This skill set is a part of CHC22015 – Certificate II in Community Services so you will see reference to this course in your application process. If you have any queries, please call our friendly customer service team on 13 27 86.

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If you are a people person, and ready to gain the skills to start your career in the health sector, this online course is for you.

The Health Support Skill Set will prepare you to work in a variety of health specialities, with direct client contact. During your studies you will develop skills and knowledge required to communicate effectively, learn to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks, work respectfully with people from diverse social and cultural groups and develop safe work practices.

Upon completing the course, you’ll be confident in dealing directly with the client, under the supervision of a health professional. Take the first step to becoming a health professional with the support of CQUniversity.

Delivery:
Online

Included Units:

  • HLTWHS001- Participate in workplace health and safety
  • CHCCOM005 - Communicate and work in health or community services
  • CHCDIV001 - Work with diverse people
  • HLTINF001 - Comply with infection prevention and control policies and procedures

Duration:
16 weeks

Intakes:
This course has monthly intakes until November 2020.

Outcome:
Upon completion of this course you will receive a statement of attainment for units completed.

Eligibility:
Please see the frequently asked questions below.

How to Apply:
Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit usi.gov.au to create one. International students can apply for a USI once in Australia.

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Are you looking to increase your health care assistance abilities? This online skill set offers you the opportunity to learn real-world skills that are in demand across the health sector.

The Medication Assistance Skill Set combines two very practical accredited units, Recognise healthy body systems (HLTAAP001) and Assist clients with medication (HLTHPS006) delivered by CQUniversity Health Professionals.

With Recognise healthy body systems (HLTAAP001) you will learn to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body. Assist clients with medication (HLTHPS006) focuses on your ability to prepare for and provide medication assistance and complete medication documentation. It also involves supporting a client to self-administer medication.

This is a concise course offering that can provide an opportunity for you to upskill and work in diverse health and community settings.

The skills in this unit are delivered in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Delivery:
Mixed Mode. This consists of online with a one-day residential school at Gladstone or Rockhampton.

Included Units:

  • HLTAAP001 - Recognise healthy body systems
  • HLTHPS006 - Assist clients with medication

Duration:
12 weeks

Intakes:
This course has monthly intakes until November 2020.

Work Integrated Learning and Placements:
Students are required to complete the assessment conditions per unit of competency, which includes work placement and/or simulated assessment. Every student is required to attend a minimum 40 hours vocational placement as scheduled by CQUniversity in conjunction with the school.

All students will need to comply with the Compulsory Pre-Placement Requirements and relevant cut off dates to be eligible for vocational placement.

Entry Requirements
This skill set has been endorsed by industry as suitable for individuals who hold a qualification at Certificate III level or higher in an area involving provision of direct client care or support.

Career Opportunities and Outcome:
This skill set is for people working in various care and support roles in the community services industry who wish to develop skills in supporting people to self-administer medication.

Upon completion of this course you will receive a statement of attainment.

Eligibility:
Applicants must be currently working in health or community industries. Please see frequently asked questions and eligibility below for additional information.

How to Apply:
Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit usi.gov.au to create one. International students can apply for a USI once in Australia.

If you have any queries, please call our friendly customer service team on 13 27 86.

Apply Now

Enhance your human resource capabilities with this concise online skill set that covers key areas of managing a team in all tourism, travel, hospitality and event sectors.

With this skill set topics covered include managing conflict, coaching, leadership skills and monitoring work operations. You will learn conflict resolution techniques, manage performance through effective leadership, produce quality day-to-day work from your team, communicate clearly and how to become a proactive coach, enabling your colleagues or subordinates to operate independently

If you are new in a supervisory role, or an experienced manager, this course will improve your theoretical knowledge and give you a practical understanding so you can successfully manage a diverse group of people.

If you are new in a supervisory role or ready to take the next step in your career this course will give you a solid base to confidentially manage a diverse group of people.

Delivery:
Online

Included Units:

  • SITXCOM005 - Manage conflict
  • SITXHRM001 - Coach others in job skills
  • SITXHRM003 - Lead and manage people
  • SITXMGT001 - Monitor work operations

Duration:
16 weeks

Intakes:
This course has monthly intakes until November 2020.

Work Integrated Learning and Placements:
Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pubs, clubs cafes or restaurants. Students not currently working in the industry, or who do not have access to workplace simulated environments will need to discuss this with the teaching team

Career Opportunities and Outcome:
These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of mentoring and supervisory skills to work in the tourism, travel and hospitality industry.

Upon completion of this course you will receive a statement of attainment.

Eligibility:
Please see the frequently asked questions below.

How to Apply:
Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit usi.gov.au to create one. International students can apply for a USI once in Australia.

If you have any queries, please call our friendly customer service team on 13 27 86.

Apply Now

Advance your career in Food Service with a useful qualification delivered by Food Service Industry specialists.

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If you have been working in food service and do not have a formal qualification or are looking to join this diverse and exciting industry thus course will give you the grounding to establish a rewarding career.

Delivery:
Online

Included Units:

  • SITXWHS001 - Participate in safe work practices
  • BSBWOR203 - Work effectively with others
  • SITHIND002 - Source and use information on the hospitality industry
  • SITHIND003 - Use hospitality skills effectively
  • SITXCCS003 - Interact with customers
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Duration:
20 Weeks

Intakes:
This course has monthly intakes until November 2020.

Work Integrated Learning and Placements:
Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pubs, clubs cafes or restaurants. Students not currently working in the industry, or who do not have access to workplace simulated environments will need to discuss this with the teaching team

Outcome:
Upon completion of this course you will receive a statement of attainment for units completed.

Eligibility:
Please see the frequently asked questions below.

How to Apply:
Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit usi.gov.au to create one. International students can apply for a USI once in Australia.

This skill set is a part of the Certificate II in Hospitality, so you will see reference to this course in your application process. If you have any queries, please call our friendly customer service team on 13 27 86.

Apply Now

What training providers are approved to deliver these skill sets?

Central Queensland University and TAFE Queensland are currently the only registered training organisations (RTOs) who can offer these skill sets fee free. The Department of Employment, Small Business and Training may approve additional training providers to deliver these or other skill sets in the future.

Can I enrol in a skill set if I live outside of Queensland?

No, the funding for skill sets is restricted to individuals who permanently reside in Queensland.

Will there be other skill sets made available?

Other skill sets aligned to other industry sectors that are currently employing Queenslanders may be made available in the future.

Do I need to be registered on the Jobs Finder Queensland portal to undertake a skill set?

No, Queensland job seekers and workers impacted by COVID-19 can enrol directly with approved training providers without registering on the Jobs Finder Queensland portal.

Can I enrol in a skill set if I also register on the Jobs Finder Queensland portal?

Yes, job seekers that register and seek job matching assistance through a professional staffing agency can also apply to enrol in a skill set with an approved training provider.

Can I undertake a skill set if I am undertaking secondary school studies at home?

No, the funding for skill sets is restricted to individuals that are no longer at school. Other vocational education and training (VET) in schools programs may still be available.

Can I enrol in a skill set if I am aged under 15 years?

No, the funding for skill sets is restricted to individuals that are aged 15 years and over.

Am I eligible to access a free skill set if I hold a current visa and am living in Queensland?

Temporary residents of Australia who reside in Queensland with visa and work permits on the pathway to permanent residency may be entitled to access these skill sets.  Information on the visa categories eligible to access training subsidies is available at //desbt.qld.gov.au/training/providers/inclusive/visa-eligibility.

Am I eligible if I did not complete secondary school?

Yes, you are eligible so long as you are over 15 years and no longer at school.

Am I eligible if I already hold a certificate III or higher level qualification?

Yes, prior qualifications completed previously through TAFE or University, does not restrict your eligibility to access funding in the free skill sets program.

How do I demonstrate that I am eligible as a Job Seeker?

Your registered training organisation (RTO) will be able to advise you how to demonstrate that you are eligible as a job seeker.  This may include details of a Jobseeker support application (e.g. registration from Centrelink, registration of intention to claim); or copy of a concession card or details of an application to obtain a concession card.

How do I demonstrate that I am eligible as a Worker displaced by COVID-19?

Your registered training organisation (RTO) will be able to advise you how to demonstrate that you are eligible as a job seeker.  This may include a statement from you detailing the COVID-19 impact on your employment (e.g. loss of income, displaced from employment or reduced employment, looking for alternative employment opportunities).

How much will it cost me to do a skill set?

The skill sets are free to job seekers and workers displaced by COVID-19.

Can I undertake more than one skill set if I am interested in working in different fields?

Yes, there are no restrictions on the number of skill sets that an individual can undertake, however your registered training organisation (RTO) is responsible for confirming eligibility and determining suitability for enrolment.

While multiple skill sets can be undertaken, an individual is not eligible to enrol in more than one skill set at the same time.

What will I receive on completion of the skill set?

Each student who completes training will receive a Statement of Attainment detailing the units of competency achieved through enrolment in the skill set.

What skills will I gain through the Community care skill set?

Students who enrol in this skill set can expect to gain the core skills required in most job roles in the community services sector, which will include:

  • CHCCOM001 Provide first point of contact
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTWHS001 Participate in workplace health and safety
  • BSBWOR202 Organise and complete daily work activities

What skills will I gain through the Food service skill set?

Students who enrol in this skill set can expect to gain the core skills required in most job roles in the hospitality sector, which will include:

  • BSBWOR203 Work effectively with others
  • SITHIND002 Source and use information on the hospitality industry
  • SITHIND003 Use hospitality skills effectively
  • SITXCCS003 Interact with customers
  • SITXCOM002 Show social and cultural sensitivity
  • SITXWHS001 Participate in safe work practices

What skills will I gain through the Health support skill set?

Students who enrol in this skill set can expect to gain the core skills required in most job roles in the health sector, which will include:

  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • HLTWHS001 Participate in workplace health and safety

What skills will I gain through the Medication assistance skill set?

Students who enrol in this skill set can expect to gain the core skills required in selected job roles in the health sector, which will include:

  • HLTAAP001 Recognise healthy body systems
  • HLTHPS006 Assist clients with medication

What skills will I gain through the Mentoring and Supervision skill set?

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  • SITXCOM005 Manage conflict
  • SITXHRM001 Coach others in job skills
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations

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