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My eQuals Explained

The My eQuals platform provides CQUniversity students and graduates with authentic, tamper-evident and legally valid digital academic transcripts and testamurs.

All CQUni students and graduates (including TAFE) can access certified transcripts and testamurs through My eQuals. These digital documents can be shared with anyone, including employers, universities and other parties, enabling them to view these online.

By accessing transcripts and testamurs via My eQuals, third parties can be certain of the authenticity of each document.

My eQuals - Now that's a better story Transcript

FREQUENTLY ASKED QUESTIONS

My eQuals is the official platform of Australian and New Zealand Tertiary Education Providers, enabling students and graduates to access digital versions of transcripts and testamurs and share them with employers, education providers or other parties.

Digital transcripts and testamurs are available through the My eQuals platform. Australian Higher Education Graduation Statements (AHEGS) will be available in the next phase.

Accessing qualifications conferred after 1 January 2017

Digital records of transcripts and testamurs conferred after 1 January 2017 are automatically loaded into the My eQuals platform.

When your course is conferred, you will receive an email to your student email address inviting you to join the platform and access your documents.

If you graduated after 1 January 2017 and have not received this email, please contact awards@cqu.edu.au to have the invitation resent.

If you created a login to My eQuals after receiving this email, you can login to My eQuals and access your documents.

Accessing qualifications conferred before 1 January 2017

Digital copies of transcripts and testamurs conferred before 1 January 2017 need to be manually requested. Follow the steps below to access your pre-2017 documents from My eQuals:

  1. Request a digital transcript online
    OR
  2. Request a digital testamur online.
    OR
  3. Request a digital transcript AND testamur.

You will receive an email invitation to My eQuals within 5 working days. Please note that processing in peak periods may take longer.

Once you receive the My eQuals invitation, follow the steps in the email to sign in and access your digital documents.

Accessing and requesting documents through the My eQuals platform is free.

A digital document viewed online via the My eQuals platform is the original document issued by the University and can be used for education verification purposes. A PDF or printed copy of this document – even if saved from the platform – is not original and cannot be used for verification.

My eQuals makes it easy to access and share certified academic documents with anyone you choose, including potential employers, recruiters, and professional bodies.

Documents can be shared anytime, anywhere - meaning faster decision making by employers and universities.

Learn more about the benefits of My eQuals.

Yes, all digital documents that you receive in My eQuals are issued by CQUniversity and are authentic certified copies.

Security experts have independently tested the systems, and documents contain digital signatures that meet the legal standards set by the European Union for authentic electronic documents. This standard exceeds requirements in Australia, New Zealand, and the U.S.

Yes. The My eQuals platform uses cryptographic validity to ensure the security of digital records. Students and third parties cannot upload or alter documents.

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The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

Yes. However, if you graduated from a course prior to 1 January 2017, you need to request these documents be uploaded manually. Please refer to the How Do I Access My Digital Academic Transcript or Testamur information above.

If you require any further assistance, please email awards@cqu.edu.au or call the Student Advice Team on 13 27 86.